POLICIES
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Shipping Policy
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All orders are normally processed the same business day and shipped within 3-5 business days.
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Orders are not shipped on weekends, Monday’s nor holidays.
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If we are experiencing a high volume of orders, shipments may be delayed.
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Please allow additional days in transit for delivery.
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If there will be a significant delay in shipment of your order, we will contact you via email.
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Most orders, under 70 pounds, are shipped via USPS and should arrive within 3-5 business days from the date your order ships.
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Oversize, over weight, etc. may be shipped via alternate shipping methods.
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Shipping charge estimates for your order will be calculated and displayed at checkout.
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All shipping is based on shipping withing the contiguous United States.​
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All products ordered will be combined and shipped as economically as is feasible.
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Delivery delays outside of our control can occasionally occur.
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Shipment confirmation & Order tracking
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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will normally be active within 24 hours.
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Damages
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BAD Innovations is not liable for any products damaged or lost during shipping.
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If you received your order damaged, or if your order is lost during shipping please contact the shipment carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim for damaged shipments.
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Returns Policy
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If you are not entirely satisfied with your purchase, we're here to help.
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Returns
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You have 30 calendar days to return an item from the date you received it.
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To be eligible for a return, your item must be unused and in the same condition that you received it.
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Your item must be in the original packaging.
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Your item needs to have the receipt or proof of purchase.
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Special order, made to order products, & Your BAD orders are non returnable.
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Please contact us prior to returning any item.
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Refunds
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Once we receive your item, we will inspect it and notify you that we have received your returned item.
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We will immediately notify you on the status of your refund or replacement after inspecting the item.
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If your return is approved, we will initiate a refund to your account.
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You will receive the credit as promptly as possible.
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Return Shipping
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are nonrefundable.
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Please contact us if you have any questions on our policies.